Frequently Asked Questions

Archive 2024-2025

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Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment Periods

Fall - 07/22/2024 - 09/18/2024

Spring/Summer - 12/02/2024 - 02/15/2025 

Summer - 04/16/2025 - 06/17/2025

Online Enrollment

Visiting Scholars

Students with a Qualifying Life Event

Enhanced Products

Optional Dental Plan

Offered in partnership with Cigna Dental

Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Wellfleet Group, LLC
PO Box 15369
Springfield, Massachusetts  01115
1 (877) 657-5030
Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.
1 (866) 438-2446
Press 3 then press 2

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

Telehealth Solution

AcademicLiveCare (ALC)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected