Frequently Asked Questions

Home Benefits Enroll/Cost Enhanced Products

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Benefits

Benefit Information

Plan Highlight Flyer

Eligibility, How to Enroll, Benefits, Cost, and Dates

Domestic

International

Brochure

A Guide to Your Plan

Master Policy (if applicable)

A Complete Guide to Your Benefits

Summary of Benefit Coverage

What this Plan Covers & What You Pay for Covered Services

Summary of Benefit Coverage

Summary of Benefit Coverage Glossary

Telehealth and Behavioral Health Services

Virtual Visits for Students Enrolled in the Student Health Plan

AcademicLiveCare (ALC)

For Medical/Urgent Care, Therapy, Nutrition, and Psychiatry

AcademicLiveCare User Guide

Help with Signing Up and Getting Care with ALC

AcademicLiveCare Mobile User Guide

CareConnect Behavioral Health

Search for mental health and substance abuse providers in your network

Academic Emergency Services (AES)

Services and Benefits for Travel Emergencies

Prescription Information

Prescription Drug List

Preventative Care Medications

$0 Cost-Share Medications and Products

Orientation Video

Advantages of Membership

Wellfleet Student 24/7 Nurseline

Home Benefits Enroll/Cost Contact Regulatory Notices

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